Sometimes (not all the time) I'm missing private messages. (the little envelope with the number beside it at the bottom of the screen reads '0') But when I go to check there can be a PM I haven't seen, but it's marked as being read.

I'm quite upset that this happened to me on Thursday. A very personal and sensitive PM was sent to me in the morning, but I didn't happen to notice it until Friday afternoon, because it was marked as read, when it wasn't. Reading it late really did matter in this case, and it's cut me to the skin as it was crucial I answer it when I received it. It's as though someone else is accessing my PMs. I've tried changing my password, but it doesn't seem to help.

Does anyone else have this problem?

No one else is accessing your PMs, it's just that sometimes new messages are somehow marked as read. This happens to mine also, every now and then, and I now think it might be a universal problem.

Our PM system needs to be tweaked and we'll work on that. Before we overhauled our system late last year you used to be able to tell very quickly by looking at the top of any Same Same page if you had any messages. Now they are harder to find.

Members on the other sites in our network tend to do fewer interactions so this isn't as important to them, but for us (as you'd found this weekend) it is important that we work it out.

But for know, be reassured that this bug is affecting others (including me), and is not to do with the security of your account.

Yes. I too am missing the PM alerts. And I get the feeling no-one is shouting anymore.

yep - my PM alerts dont work - i only stumble on someones PM when i just decide to do a random check to see if theres any there. its fustrating cos like irene said somtimes they can be a real personal msg and i feel slack if its a cpl of days later cos i think th person mite think i was ignoring them

Thanks guys. At least I know it's not just me, then
I really feel that I've let this person down, and there's nothing I can probably ever do about it now
It's not about me, it's all about the other person.

Matt, another forum I'm on, has a sign flashing red at the top of the page if you've got PMs. It works really well - you just can't miss it.

I think I've figured out what's going on. If you send a PM, then go into your Sent messages and check the message you've just sent (before the recipient has had time to read it) it's then marked as 'read' in your sent messages. It may well be also marked as 'read' in the recipients In box? ie: the message has been flagged as 'read' in the database. Does that make sense?

http://www.samesame.com.au/forum/showthread.php?t=21270